Job Information
Steris Field Service Engineer Job Details | Steris Corporation in United States
Field Service Engineer
Req ID: 43676
Job Category: Service/Technical Services
Hong Kong, HK, HK, 00000
Description:
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Position Summary
The FSE will be supporting for Steris IPT capital equipment due to direct sale and distribution of STERIS HK. His / Her main role will be performing on-site installation, providing ad-hoc and routine repair service on our capital equipment. The role is essential for our organization to provide timely support and response to ensure maximum customer satisfaction.
Duties
Perform installation, corrective, and preventive maintenance for in-house and on-site medical equipment
Ensure that the service plans are executed as per the schedule
Communicate and coordinate with team members and vendors to ensure projects are delivered on schedule
Provide quality product support via phone / on-site service
Documentation of maintenance records
File product complaints
Maintain inventory for equipment, spare parts, and tools
Provide in-service training for the customers
Ensure a superior level of customer satisfaction
Other duties as assigned
Duties - cont'd
Education Degree
Vocational/Technical
Required Experience
Comfortable to work in clinic and hospital
- 2 year experience on repairing Medical, laboratory and healthcare equipment
Specific Skills and/or Business Competencies
Basic computer / IT knowledge
Basic Network knowledge
Proficient in Microsoft Office including Word, Excel, and PowerPoint
Good problem solving and troubleshooting skills and ability.
Team player and good communication skills
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.
STERIS strives to be an Equal Opportunity Employer.
Req ID: 43676
Job Category: Service/Technical Services
Hong Kong, HK, HK, 00000
STERIS Sustainability (https://www.steris.com/sustainability)
Life at STERIS (https://careers.steris.com/content/Life-at-STERIS/?locale=en_US)