Job Description

Business Title Account Manager (Portfolio)

Reports To Sales Team Manager, Sweden & Norway

Group/Division AIG/ CMD

Career Band Band 6

Job Track Professional

Position Location Sweden – Stockholm or Gothenburg

Number of Direct Reports 0

Job Description

Position Summary:

The Account Manager (AM) is a key commercial role within the Chromatography and Mass Spectrometry Division (CMD) of Thermo Fisher Scientific. This is an account focused role with the primary responsibility for selling and supporting all CMD products which include analytical instruments, consumables, services. The Account Manager maintains effective and long-lasting customer relationships, develops opportunities for strategic growth of the account and works collaboratively and effectively to bring a world class customer experience, making it easier for our customers to do business with Thermo Fisher Scientific. You will be the primary point of contact and provide sales expertise, guidance and help driving all CMD commercial activities within the account. Major end market focus areas include Pharma QA/QC, Environmental, Industrial, food safety, and Healthcare. Academic, Pharmaceutical R&D/drug development and BioPharma R&D.

What do you need?

• Fluent in Swedish and English.

• Preferably based in or near Stockholm or Gothenburg.

• A proven track record in analytical instrument sales.

• A strong market knowledge and professional network.

• Bachelor’s degree in the sciences or equivalent work experience.

• Strong interpersonal, oral and written communication and presentation skills.

• Ability to explain and sell the technical aspects of our scientific product portfolio.

• Experience in conducting seminars and presentations.

• Ability to meet deadlines.

• Commercial mindset, strongly motivated by desire to win new business, with proven relentless pursuit of opportunities.

• Computer proficiency in MS Office, CRM.

• Ability to travel to customer locations up to 80% including overnight travel.

Demonstrate Thermo Fisher Scientific values (https://www.thermofisher.com/nl/en/home/about-us/corporate-social-responsibility/approach.html) – Integrity, Intensity, Innovation and Involvement.

What is in it for you?

We are a Fortune 500 company and maintain a pay-for-performance culture. We provide an extensive onboarding program and continued training throughout your career, access to the most important scientific research laboratories in the territory, we offer flexible work arrangements and many personal growth opportunities within a multifaceted organization.

• Excellent basic salary plus sales bonus

• Company car and home office equipment

• Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation.

Key Responsibilities:

Selling Agility

• Identifies and prioritizes new opportunities.

• Develops and delivers solution implementation and growth strategies.

• Manages and nurtures account relationships to drive expansion and renewal across the full CMD portfolio.

• Provides product assistance, consultation, and problem solving to customers as needed to expedite orders.

• Identifies, documents, and confirms the best technology choice to meet the customer needs. Collaboratively review application needs and Thermo Fisher Scientific deliverables with internal resources, specialists, and the customer to increase number correct first time installations.

• Provides quotations, negotiates contracts and closes orders with end users, purchasing departments and supports all procurement processes.

• Utilizes data and metrics to develop and report on account development strategies and tactics.

• Is responsive to customers’ needs, as well as to conditions and trends that affect them and work independently to manage customer relationships.

• Conducts product evaluations, demonstrating the value of our products.

Drives Growth

• Expands current account penetration and share of wallet.

• Helps grow organically, broader and deeper with all primary products, leveraging cross-sell activities.

• Manages direction for the territory. Develops sales strategies to meet plan and expand business within assigned territory. Maintains pipeline of opportunities to meet or exceed all sales objectives.

• Uses Thermo Fisher Scientific’s sales tools to effectively manage the accounts, opportunities, pipelines and forecast in an accurate and timely manner.

• Maintains awareness of competitor and industry activity. Introduces new products and services as available.

Leadership

• Leads the collaboration and coordination with (technical) sales, field application, lab application, and service specialists (as well as any other internal partner) to provide technical expertise.

• Attends and runs technical business presentations, and when required, trade shows, user meetings and other customer events.

• Always represents Thermo Fisher Scientific positively at customer locations.

• Exchange of account information and sales leads within and across Thermo Fisher Scientific commercial divisions.

• Works expertly in a team selling environment engaging the best internal company resources to solve customer challenges.

If you are an individual with a disability who requires reasonable accommodation to complete any our application process, click here (https://jobs.thermofisher.com/page/ show/eeo-affirmative-action-statement#accessibility) for further assistance.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.