GKN Account Manager in Rayong, Thailand

Account Manager

Country: Thailand

Work Location: Rayong

State: Not Specified

Advertising End Date: 31 Dec 2018

Job Type: Regular

About The Opportunity

Lead designated elements within a global account team to achieve an effective customer relationship and Driveline's business objectives

Key Responsibilities

1.Represent the customer within Driveline providing the necessary information to the relevant functions and tracking responses to customer issues

2.Maintain a customer database (pricing/contracts,..) and communicate/cooperate with relevant internal functions

3.Provide input to the NBA, iDash/SIOP/eRFQ and program management business processes (i. e. prepare NBA document, lead NBA-Q and get support of relevant functions, prepare NBA-p ahead of customer RFQs, support NBA-s, …).

4.Check customer RFQ and related documents and forward to relevant functions for specific checks (feasibility study, contractual check of documents, …) and documentation thereof (present/support ISO Audit), prepare Quotations and technical and commercial offers.

5.Provide input to the account planning process, e.g. 5YP, budget process, demand planning

6.Maintain account sales performance data and investigate variances to budget; Propose and manage improvements.

7.Review and understand the implications of customer agreements, licence agreements and other contracts/agreements; request internal legal support when required

8.Adhere to internal authorisation processes. Priorities and escalation of critical items to be agreed with Account Manager/Director

9.Manage specific tasks as requested by the Account Manager/Director

10.Ensure to work acc. To GKN standard processes, procedures and policies.

11.Ensure to work in line to GKN policy, e.g. health and safety, environmental, etc. especially Anti Bribery and Corruption rules

12.External

13.Support the development and execution of the customer strategy

14.Develop and maintain an in-depth and up to date understanding of the customer and technical requirements, including market position, vehicle strategy, purchasing strategy, competitor activities, organisation, etc.

15.Utilise opportunities to be involved in broader vehicle activities (system supply, product segments,...) of the customer across all GKN Driveline product segments (in line with customer strategy)

16.Use visits and technical events to develop a relationship and network throughout the customer; represent GKN Driveline at the customer level.

17.Monitor and measure the customer’s perception of GKN Driveline and act to improve

18.Participate in/lead customer negotiations such as design changes, changes in the supplier base, move of production, material recovery or contract/annual pricing negotiations and new businesses. Prepare and agree sales plan/tactics ahead of negotiations (i.e. price reconciliation, supporting documents, technical explanations ...).

19.Lead in VAVE activities.

Qualifications / Experience / Skills

Formal Qualifications

Essential

University degree in Engineering, Business, Finance or equivalent experience

Specific Functional Capabilities, Knowledge and Skills Required

Essential

1.Experience in the automotive industry, ideally with a proven track record at a tier 1 supplier Exceptional data skills; Candidates should be, able to effectively manage, challenge, analyse and summarise multiple-dimension data (cost, budget, and market data)

2.Comfortable preparing business cases and analysing financial scenarios

3.Excellent Excel and systems skills

4.Knowledge of Demand Management, Budgeting, Pricing and Cost Interrogation

5.Candidates should have an aptitude for working with detailed data

6.Excellent written and verbal communication skills

7.Customer-facing experience

8.Be able to negotiate using detailed cost models

About Us

GKN is a global engineering business. We design, manufacture and service systems and components for most of the world’s leading aircraft, vehicle and machinery manufacturers. We are continuously evolving, pioneering new technologies and reinventing existing ones, stretching ourselves to better in everything we do. GKN operates three divisions: GKN Aerospace, GKN Driveline and GKN Powder Metallurgy employing 56,000 people in more than 30 countries.

GKN Driveline is the market leader in the development and delivery of contemporary and electrified driveline systems and solutions. With a comprehensive global footprint, we design, develop, manufacture and integrate an extensive range of driveline technologies for over 90% of the world’s automotive manufacturers.

Diversity and Inclusion

As a global engineering company, innovation is what differentiates us from our competitors and is central to our success.

A balance of cultures, ethnicities and genders help bring new ideas and creativity to GKN. We need people of different backgrounds, with different skills and perspectives to spark originality, imagination and creativeness in our teams around the world.

GKN is an equal opportunity employer.

We treat all our employees and applicants fairly and are committed to ensuring that there is no discrimination or harassment against any employee or qualified applicant on the grounds of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status or any other characteristic protected by law.